There are a wide variety of hotel jobs available to those interested in working in the hospitality business, which is now on the mend and expected to expand shortly. To be successful in the many different departments that make up a hotel, one needs talents in areas such as customer service, management, organization, and communication, amongst others.
This article will discuss the various occupations available in a hotel and the responsibilities associated with each position to assist you in selecting the hotel and hospitality career that best aligns with your professional goals.
What are the different jobs at a hotel?
You have the option of pursuing a career in hotel administration, customer support, maintenance, and cleaning, or restaurant and kitchen service:
Hotel Administration.
In a hotel, several different administrative jobs are responsible for handling things like the budget and money, marketing and advertising, and the overall management of the operations. Here are several examples:
1. The assistant hotel manager.
$22.58 is considered to be the national average income per hour.
Primary Responsibilities: An assistant hotel manager assists in hotel management by carrying out administrative responsibilities, instructing newly hired employees, managing correspondence, delegating tasks, and monitoring staff members while the hotel manager is absent.
2. Hotel manager.
The national average salary is currently sitting at $25 per hour.
Primary Responsibilities: A hotel manager oversees all aspects of a hotel’s operations, such as hiring and training new employees, determining acceptable service levels to guests, resolving complex problems and disputes, and formulating and enforcing hotel policies. Additionally, they work with other administrators to handle budgeting, purchasing, and connections with vendors, as well as inventory and sales.
3. Purchasing director.
$40.13 an hour is considered to be the national average salary.
Primary Responsibilities: A purchasing director is responsible for selecting and acquiring the hotel’s highest-quality goods and supplies. These goods and supplies include linens and towels, food, office supplies, and other items. They are also responsible for the management of inventories and developing budgets for the acquisition of supplies.
4. The director of sales and marketing.
The national average salary is $51.28 an hour at the moment.
Primary Responsibilities: A director of sales and marketing is the person who is responsible for establishing the objectives for the hotel’s advertising, marketing, and sales departments. Additionally, they coordinate with the hotel manager to guarantee that the hotel is profitable, design and manage a marketing budget and supervise marketing teams responsible for creating advertisements and promotional materials.
Customer Support.
These professionals ensure guests enjoy the best possible experience. Consider applying for one of the following positions if you like assisting other people and giving excellent customer service:
1. Room attendant.
The national average wage is $15.62 an hour.
Primary Responsibilities: Ensure guest rooms are always tidy and well-supplied with the necessary amenities. They might also assist the housekeepers with changing the bedding and towels in the rooms and getting them ready for visitors before check-in time.
2. A night auditor.
$17.23 an hour is considered to be the national average wage.
Primary Responsibilities: During the late-night shift, the night auditor serves as both the concierge and the front desk receptionist, making them the initial point of contact for any guests who arrive. They are accountable for checking guests into the establishment, preparing bills for customers who will be checking out the following day, managing unexpected repairs, and mediating guest disputes.
3. Parking attendant.
$15.55 an hour is considered to be the national average salary.
Primary Responsibilities: A parking attendant is responsible for supervising a hotel’s parking lot or garage, ensuring the safety of patrons, charging them for parking, and maintaining a clean environment.
4. Front desk.
The national average salary is currently sitting at $14.91 per hour.
Primary Responsibilities: A hotel receptionist, who is also known as a front desk clerk, is the person who is in charge of the front desk and is responsible for greeting guests, assigning guests to rooms and providing keys, managing guest accounts, collecting payments, resolving conflicts for guests, and delegating guest service tasks to other members of the hotel staff.
5. Porter.
The national average wage for the position of Porter is $17.50 an hour.
Primary Responsibilities: Include escorting guests to their rooms, collecting and delivering luggage to customers’ rooms, and maintaining a clean and organized hotel lobby and other public areas. They may also assist the concierge in making reservations for transportation in some hotels.
6. Concierge.
The national average salary for the concierge position is $ 17.50 an hour.
Primary Responsibilities: A concierge’s primary responsibility is to attend to guests’ requirements, including arranging bookings for meals, transportation, entertainment, and sightseeing in the surrounding area. In addition, they assist at special events, provide information about the local region, provide directions, and collaborate with the employees responsible for cleaning and maintaining the guest rooms to ensure that those rooms fulfill the guests’ expectations.
7. Spa manager.
The national average salary for a spa manager is $25.64 per hour.
Primary Responsibilities: Oversees the day-to-day operations of a spa within a hotel or resort. They are responsible for the hiring and training of personnel, the resolution of problems involving customer service, the management of a budget and supply inventory, the enforcement of safety measures following local regulations, and the leadership of promotional efforts for the spa.
Maintenance and Cleaning.
These skilled workers ensure that the entire hotel, from the lobby and other public areas to the guest rooms, is spotless and pristine at all times. Think about adopting one of these stances:
1. Housekeeper.
Housekeepers in hotels earn an average salary of $16.86 per hour.
Primary Responsibilities: Between each guest’s check-in and departure, the room is meticulously cleaned by a housekeeper, who checks the linens and towels, stocks the amenities, makes the beds, and ensures that the room is spotless. In addition, they vacuum, dust, and otherwise clean the public areas, including the corridors, conference rooms, ballrooms, and lobby.
2. Cleaning manager.
$16.50 an hour is considered to be the national average salary.
Primary Responsibilities: A hotel cleaning manager is in charge of supervising the housekeeping staff at a hotel. This manager is also responsible for the hiring and training of staff members, the establishment of cleaning timelines and schedules, the enforcement of policies on cleanliness, the inspection of housekeepers’ work, and the management of the inventory of cleaning supplies, linens, towels, and room amenities.
3. Maintenance worker.
The national average salary is currently sitting at $25.72 per hour.
Primary Responsibilities: A maintenance person will respond to any calls for repairs that are needed throughout the hotel, as well as perform routine checks of the hotel’s facilities, elevators, electrical and light fixtures, and other areas, to ensure that the hotel is in good working order and that both guests and employees are protected.
4. Maintenance supervisor
The national average salary is $33.62 per hour at the moment.
Primary Responsibilities: This type of professional is sometimes referred to as a maintenance manager and is responsible for managing a team of maintenance technicians working in a hotel. This job hires and trains employees, arranges inspections, communicates with hotel administration to identify repair needs, assigns repair assignments to technicians, and monitors tool and supply inventory and quality.
Restaurant and Kitchen Service.
Think about taking on one of these jobs if you want to impress your guests with your culinary skills:
1. The host or hostess.
$15 an hour is the average salary across the nation.
Primary Responsibilities: Customers are greeted by a host or hostess, shown to their tables, given menus, and introduced to the members of their respective wait staff. They are also accountable for monitoring the reservation calendar, arranging customers following employees’ availability, working with restaurant servers to transport food to guest rooms, and conveying customer requirements to those working in room service.
2. Server.
The average hourly wage for servers is $15.20 per hour.
Primary responsibilities: A server greets customers as they enter a hotel restaurant, makes menu selections, discusses the day’s specials, takes their meal and beverage orders, delivers them to their tables, and continues to serve them throughout their stay.
3. Cook.
The national average wage for a cook is $16 per hour.
Primary Responsibilities: A cook makes meals, either in the hotel’s kitchen or for the hotel’s restaurant. They are responsible for following recipes as well as the preferences of guests, monitoring the many cooking stations, preparing meals using a wide variety of ingredients and spices, plating meals in an appealing manner, and delivering them to customers.
4. Executive chef.
The national average wage is $28.21 per hour at the moment.
Primary Responsibilities: An executive chef include coming up with recipes and menus, supervising the preparation and cooking of food, accomplishing difficult cooking chores, tasting meals before they are served to customers, and keeping an eye on the inventory of ingredients.
5. Manager of Food and Beverage Operations.
The national average salary for this position is $21.63 per hour.
Primary Responsibilities: These experts supervise the production of all the alcoholic and nonalcoholic beverages, as well as the cuisine, that is offered to the guests who stay at the hotel. They aid in the development of menus, assist in sourcing high-quality materials and supplies, and supervise the licensing of alcoholic beverages.
